Privacy Policy

Last updated: September 6, 2026

Hello Vegas Limo ("we," "our," or "us"), operated by OXXOVO Labs Inc., is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you use our services at hellovegaslimo.com.

1. Information We Collect

When you make a reservation, we collect:

• Name, phone number, and email address
• Pickup and drop-off locations
• Flight information (if provided)
• Payment information (processed securely via Stripe)
• Special requests

2. How We Use Your Information

We use your information to:

• Confirm and manage your reservation
• Send SMS booking confirmations and pickup reminders
• Contact you regarding your reservation
• Process payments securely
• Improve our services

3. SMS Communications

By providing your phone number and checking the SMS consent box during booking, you agree to receive text messages from Hello Vegas Limo, including:

• Booking confirmation messages
• Pickup reminder notifications
• Driver arrival alerts
• Responses to your inquiries

Message frequency: Typically 2–4 messages per reservation.
To opt out: Reply STOP to any message. You will receive a confirmation and no further messages.
For help: Reply HELP or contact us at (725) 330-6068.
Message and data rates may apply.

4. Data Sharing

We do not sell your personal information. We may share your data with:

• Assigned drivers (name and pickup location only)
• Payment processors (Stripe) for secure transactions
• SMS providers (Twilio) for message delivery

5. Data Security

We use industry-standard security measures including SSL/TLS encryption to protect your information. Payment data is processed by Stripe and never stored on our servers.

6. Data Retention

We retain reservation records for up to 3 years for business and compliance purposes (including Nevada Transportation Authority requirements).

7. Your Rights

You have the right to:

• Request access to your personal data
• Request correction or deletion of your data
• Opt out of SMS communications at any time

8. Contact Us

For privacy-related questions, contact us at:

Hello Vegas Limo
Las Vegas, Nevada
Phone: (725) 330-6068
Email: info@hellovegaslimo.com
Website: hellovegaslimo.com